We have served the New York transportation industry for over 23 years. Come join a team of professionals that help moves New York. It is a fast paced and exciting industry. Are you ready to be part of the movement?
It is a pleasure to welcome you and to thank you for visiting HerefordInsurance.com. We are a great company in an exciting industry with a very bright future. Hereford Insurance Company offers a challenging working environment and excellent pay & benefits in line with the market in which we operate. We want to attract, retain, and motivate people that embrace the following standards:
1. Aim to satisfy customers every time
2. Challenge and improve all we do
3. Be passionate about the job
4. Act as a team
Submit Your Resume. Note: Unsolicited resumes will not be accepted from recruiters or search firms. Thank you.
If you are interested in working at Hereford Insurance Company, please feel free to apply for the open positions posted below.
Kindly e-mail qualifying resume with salary requirements to: humanresources@herefordinsurance.com. Attention: HR Generalist.
Hereford Insurance Company
36-01 43rd Avenue 2nd Floor
Long Island City, NY 11101
We are an equal opportunity employer and, as such consider all individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, or any other classification protected by law.
Our comprehensive benefits program includes Medical, Dental, 401K Plan, TransitChek, and more.
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Date 05/2025
Job Title: Property Damage Adjuster
Description: Responsible for the investigation, evaluation, negotiation and disposal of all assigned, insured and claimant, property damage claims, including suits, pursuant to Regulation 64.
Essential Duties & Responsibilities
Initiate the relevant investigation required upon receipt of new losses. Obtain statements from all parties involved, either written or verbal. Make coverage and liability determinations based on appropriate investigation. Ensure proper evaluation, valuation of damages, and reserving of assigned claims. Review estimates, complete total loss valuations. Handle property damage related subrogation matters. Negotiate with insureds and claimants, or their legal representatives. Communicate with all clients to achieve optimal customer satisfaction while in compliance with Regulation 64. Document all activities on the claims notepad. Maintain a diary on all files.
Qualifications
Understand liability, comparative negligence and how to apply it. Strong negotiation skills. Proficient in handling property damage claims. Computer literacy.
Salary Range: $50k-$58k
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Date 05/2025
Job Title: Attorney 1st Party
Description: Inhouse defense counsel is seeking a No-Fault Attorney responsible for case assignments from inception to resolution, to appear in courts in all venues in the Metropolitan area, conduct EUOs and arbitration. The position also includes motion work, preparing master arbitration documents with the AAA.
Experience/Other Details: New York Admission is a MUST Juris Doctor Degree. The candidate will also have prior experience in the no fault field including trials, motions, depositions, conferences, arbitrations, all legal documents.
Salary Range: $80K-$117K
Date 05/2025
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Job Title: Senior Trial Attorney
Description: Responsible for their case assignment from inception to resolution, i.e. service of answer, discovery demands, motions, orders, court appearances, depositions, trial, etc. Maintains diary so as to meet all deadlines on motions, orders, court appearances, appeals, etc. Meets all deadlines with respect to initiating or responding to legal documents, i.e. motions, opposition papers, orders (serving same with notice of settlement or entry), etc. At all times conducts him or herself in a professional and courteous manner. Adheres to the NYS Code of Ethics in the conducting of his or her duties as attorney for their clients.
Essential Duties and Responsibilities: Provides legal advice to HIC with respect to liability, current law, etc. to encourage the speedy resolution of lawsuits. Appear in the courts in all venues in the metropolitan area or at a deposition on cases that are assigned to other attorneys in the office who may not be available to appear on their own case. Provide timely reports to the managing attorney with respect to court and deposition appearances.
Provide timely reports to the claims supervisor or examiner assigned to the case. Alerts the managing attorney of any problems arising in connection with his or her file, i.e. defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc. Research the law to remain current on issues of liability and regulatory issues, insurance coverage, etc. Respond to emails and telephone messages in a timely manner. Provide all court appearance dates to the legal staff member assigned to such task. Timely documents all activity on the file in the activity log of the file.
Juris Doctor degree, experience in trials, motions, conferences, depositions, arbitrations, all legal documents and settlement negotiations.
Salary Range: $100K-$130K
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Date 05/2025
Job Title: Paralegal
Description: Paralegal experience in personal injury litigation needed to prepare discovery demands and responses, motions, orders, e-filing and other litigation tasks in auto liability lawsuits for the staff defense counsel office.
Essential Duties & Responsibilities: Create legal files after referral of litigation from the HIC claims departments. Enters the data into the legal computer systems. Dairy the date legal document is due and assign the staff attorney according to prearranged assignment directives. Follows up to make sure the attorney timely responds, i.e. prepares the answer, motion, opposition papers etc. Prepares and serves legal documents in accordance with the assigned attorney's instructions. Obtain extensions of time to answer the summons and complaints. Types and serves letters, orders, subpoenas, discovery responses, etc. Assist in prepping a case for trial, arbitration, hearing. Prepare exhibits. Make copies of legal documents and mails for claims departments. Edit legal forms and documents.
Salary Range: $50k-$65k
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Date 05/2025
Job Title: No-Fault Paralegal
Description: Investigate and research complex legal matters to prepare and serve legal documents in accordance with the assigned attorney’s instructions.
Essential Duties & Responsibilities: Enter data into the legal computer system. Type and serve letters, motions, orders, subpoenas, discovery responses, etc. Prepare exhibits, make copies of legal documents and mail for the claims department. Assist in preparing a case for trial, arbitration, and hearings. Analyze work papers, reports and special projects. Edit legal forms and documents. Prepare and serve legal documents. Prepare and respond to discovery demands. Coordinate and communicate with various court clerks and personnel. Review the file to make sure the discovery is complete after the Note of Issue is served. Draft and prepare motions, cross-motions and responses.
Salary Range: $50k-$55k
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Date 05/2025
Job Title: Liability Underwriter
Description: Experienced public auto Underwriter to join our team. You will be responsible for evaluation and underwriting insurance policies specifically tailored for public vehicles such as buses, taxis, limousines, and other commercial vehicles used for passenger transportation. Your primary focus will be assessing risk, determining appropriate coverage, and ensuring compliance with regulatory standards while maintaining profitability for the company. Strong knowledge of Automobile lines of business is required. Superior skills in customer service, relationship building, and multitasker. Excellent oral and written communication skills. Strong knowledge of underwriting philosophy, techniques, and guidelines. Computer literacy, including functional knowledge of Microsoft Office, specifically Microsoft Excel. We are willing to train.
Essential Duties & Responsibilities: Ensuring approvals and declinations are in line with the most recent underwriting standards. Assess risk, rating, pricing, coverage analysis, policy review, driver reviews, account evaluation, and recommendations. Correspond with brokers, provide general support to team, maintain profit, growth, and retention of books. Maintain and develop relationships with brokers. Gaining and maintaining current underwriting standards knowledge.
Experience: 3+ years of underwriting or market facing experience OR 6+ years of claims or underwriting support experience. * IIES- DMV reporting a plus.
Salary Range: $45k-$60k
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Date 05/2025
Job Title: Workers Compensation Underwriting Supervisor
Description: Review of new business, renewals, and endorsements for Workers Compensation policies. Rate and quote policies. Assists Underwriting Assistant Manager as needed to manage the book of business, special projects, and/or reporting. Quality control of all new and renewal policies as well as endorsements. Audit policies for accuracy and completeness of information or application. Maintain underwriting files. Facilitate department manager and assistant manager in completing various projects as needed.
Qualifications: Insurance carrier experience is a plus, but not a must. Must be a critical thinker and have the ability to organize. Pay attention to detail and has good time management.
Salary: $70k-$77k
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Date 05/2025
Job Title: Workers Compensation Claims Adjuster
Description: Review and process mail (Board decisions, attorney correspondence, and authorization request). Review and issue timely payments of awards from the Workers' Compensation Board.
Essential Duties & Responsibilities
Maintain an open file case load (approximately 150); and a 1:1 closing ratio. Handle a case load of catastrophic aims, PPD and high-cost claims. Provide reserve and settlement authority ($30,000), Refer higher limit Files to the manager for authority. Resolve and settle cases with Workers' Compensation attorneys and HIC hearing reps; request appeals where applicable. Assign cases for ME, Investigations and Case Management. Negotiate and settle outstanding medical bills. Settle cases through Section 32 and SLU process. Complete 3-point contact (claimant, insured and provider) within 48 hours. Timely filing of WCB forms to avoid penalties, Timely processing of Workers' Compensation Board awards. Review medical bills for payment and causal relationship. Issue timely payments (bi-weekly) including CCP Indemnity and awards, Maintain a daily diary of pending. Follow-up with subrogation (loss transfer and 3rd party claims).
Qualifications: At least 5 years proven, current experience as a NY workers' compensation claims examiner/adjuster: detailed working knowledge of the additions to the medical treatment guidelines effective 2014.
Salary: $60k-$70k
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Date 05/2025
Title: No Fault Medical Bill Specialist
Description: Fee Schedule NF billing. Send appropriate initial and follow-up forms in compliance with the applicable regulations. Timely set-up new claims. Make appropriate inquiry to obtain additional information required to effectuate job responsibilities. Timely complete and maintain mailing logs. Maintain spreadsheets in support of mail and file delivery/requests. Support the timely delivery of mail and files to the claims professionals.
Obtain and follow up for W9’s; keep, preserve and organize returned W9’s. Copy Files. Attach drop-mail to files. Execute NF10 when needed. Maintain records and provide information to generate production reports. Index mail when needed.
Salary Range: $35k-$38k
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Date 05/2025
Title: No Fault Medical Bill Specialist II
Description: Provide feedback to no fault medical billing specialists and assist in the review of their work product. Mentor and facilitate training and on boarding of new hires.
Essential Duties & Responsibilities: Fee Schedule NF billing including complex surgical and hospital billing. Review and evaluate medical supports in furtherance of properly scheduling billing. Make appropriate inquiry to obtain additional information required to effectuate job responsibilities. Execute NF10 including proper denial language. Timely complete and maintain mailing logs. Maintain records and provide information to generate production reports. Participate in managing general inbox, insuring the proper prioritization of work execution within the team. Facilitate and work directly with supervisor to insure accountable process to insure timely payment and or processing of billing. Assist in onboarding new hires and share technical expertise with team members. Mentor and provide assistance to Medical Biller specialists within the team. Apply competent Regulatory knowledge to the above duties and responsibilities.
Qualifications: Minimum of two to three years direct No Fault billing and coding experience. Ability to read and understand medical billing and reports to facilitate proper coding and application of Workers Compensation Fee Schedule. Ability to fee schedule complex surgery billing. Basic understanding of Regulation 68 as it is relevant to Fee Scheduling. Proven productivity above the current minimum production standards. Active pursuit of or completion of CPC certifications.
Salary Range: $39k-$41k
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Date 05/2025
Title: No Fault Claims Clerk
Description: Seeking No Fault Clerk to schedule Examinations under Oath of No-Fault claimants/ Providers.
Essential Duties & Responsibilities: The position requires the employee to review transmittal documents and to open a "new file" for referrals, review file materials in imaged files, transmit documents to assigned counsel , coordinate with SIU in the scheduling of the Examinations as well as assigned counsel, understand regulatory parameters in the proper selection of scheduling dates, communicate with counsel via phone and email, enter scheduling data into the system with high levels of data integrity, coordinate the use of and need for court reporters, EUO locations, and translators, documentation of files and communication with assigned adjustors and follow up for the return of signed transcripts. Applicant will keep proactive diaries and follow up as needed and required with stakeholders in the EUO process.
Qualifications: Prior legal secretary experience is helpful but not required, Knowledge of No-Fault regulations and terminology is helpful but not required. 2-3 years minimum secretarial office experience required. Training will be provided. The applicant should have demonstrated organizational written and communication skills, be a team player and work well with others. Further the applicant will be able to prioritize work and show and discuss demonstrable methods of maintaining active and proactive diaries. The position requires employee to be on site during working hours and will involve learning to back up other clerical duties necessary to the No Fault Department as needed. The applicant will be proficient in word processing, outlook calendar management and working with imaged documents in a Microsoft windows environment.
Salary Range: $38k-$40k
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Date 05/2025
Title: Office Services Manager
Description: Provide quality and efficient service to the Company through the daily management of the Office Services Department, Facilities Management and overall building operations to include continual coaching and problem solving of team members. Develop procedures, motivate, train team members and communicate effectively throughout HIC and affiliated companies. Coordination of building management, internal postal services, supplies procurement, printer and copier procurement, coordinating vendor initiatives, repairs, audits, file retention and archiving. Oversight of OSHA compliance. The ideal candidate will be organized, proactive, and communicative. They will be expected to source for projects quotes as necessary and make recommendations to the leadership team. Must have minimum 3 years of experience managing a team, oversight of a copy center, experience with ImageRight or a comparable document storage application.
Essential Duties & Responsibilities: Direct and oversee all office services functions. Work closely with the accounting, workers' compensation claims, underwriting, special investigations unit, liability claims, and legal/subrogation departments based on their respective needs. Oversee the distribution of incoming and outgoing mail. Oversee the ordering of supplies and maintain inventory of same for multiple office locations. Oversee the file room and respective systems, including the timely recall/archiving of closed files. Implement the cross-training of all staff members on HIC's ImageRight filing system. Oversee the Avaya telephone administration function. Review team members for year-end performance evaluation. Oversee the maintenance of the interior and exterior of HIC in all seasons. Ensure that outside services performed by vendors are properly completed/supervised in accordance with contracts/work orders. Ensure the performance, condition, and reliability of all plumbing, mechanical and electrical equipment. Maintain safe working conditions and monitor two facilities assistants to assure they are following established safety policies and properly maintaining the building. Control and manage safety related issues; oversight of the maintenance, inspection and testing for all of the fire safety equipment and systems, keeping records and certificates of compliance. Oversight of the various cleaning responsibilities as a series of periodic operations (daily, weekly, monthly) including but not limited to restrooms, replenishing consumables (toilet rolls, soap, etc.) including snow removal, outside grounds upkeep and reactive response.
Salary Range: $50k-$60k