We have served the New York transportation industry for over 30 years. Come join a team of professionals that help moves New York. It is a fast paced and exciting industry. Are you ready to be part of the movement?
It is a pleasure to welcome you and to thank you for visiting HerefordInsurance.com. We are a great company in an exciting industry with a very bright future. Hereford Insurance Company offers a challenging working environment and excellent pay & benefits in line with the market in which we operate. We want to attract, retain, and motivate people that embrace the following standards:
1. Aim to satisfy customers every time
2. Challenge and improve all we do
3. Be passionate about the job
4. Act as a team
Submit Your Resume. Note: Unsolicited resumes will not be accepted from recruiters or search firms, and for entry level positions, submissions from recruiters will also not be accepted. Thank you.
If you are interested in working at Hereford Insurance Company, please feel free to apply for the open positions posted below.
Kindly e-mail qualifying resume with salary requirements to: humanresources@herefordinsurance.com. Attention: HR Generalist.
Hereford Insurance Company
36-01 43rd Avenue 2nd Floor
Long Island City, NY 11101
We are an equal opportunity employer and, as such consider all individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, or any other classification protected by law.
Our comprehensive benefits program includes Medical, Dental, 401K Plan, TransitChek, and more.
Date 10/2026
Job Title: Attorney 1st Party
Description: In-house defense counsel is seeking a No-Fault Attorney responsible for case assignments from inception to resolution, to appear in courts in all venues in the Metropolitan area, conduct EUOs and arbitration. The position also includes motion work, preparing master arbitration documents with the AAA.
Experience/Other Details: New York Admission is a MUST Juris Doctor Degree. The candidate will also have prior experience in the no-fault field, including trials, motions, depositions, conferences, arbitrations, all legal documents.
Salary Range: $90K-$130K
Date 10/2026
Job Title: No-Fault Paralegal Motions (Onsite)
Description: Investigate and research complex legal matters to prepare and serve legal documents in accordance with the assigned attorney’s instructions.
Essential Duties & Responsibilities: Primary responsibility is the drafting and preparation of motions, cross-motions and responses. Enter data into the legal computer system. Type and serve letters, motions, orders, subpoenas, discovery responses, etc. Prepare exhibits. Make copies of legal documents and mail for claims department. Assist in prepping a case for trial, arbitration, hearings. Analyze work papers, reports and special projects. Edit legal forms and documents. Prepare and serve legal documents. Prepare and respond to discovery demands. Coordinate and communicate with various court clerks and personnel. Review the file to make sure discovery is complete after the Note of Issue is served.
Qualifications: An associate's degree, certification in paralegal studies and a minimum of six years of legal assistant work experience.
Salary Range: $50k-$60k
APPLY
Date 10/2026
Job Title: Senior Trial Attorney
Description: Responsible for their case assignment from inception to resolution, i.e. service of answer, discovery demands, motions, orders, court appearances, depositions, trial, etc. Maintains diary so as to meet all deadlines on motions, orders, court appearances, appeals, etc. Meets all deadlines with respect to initiating or responding to legal documents, i.e. motions, opposition papers, orders (serving same with notice of settlement or entry), etc. At all times conducts him or herself in a professional and courteous manner. Adheres to the NYS Code of Ethics in the conducting of his or her duties as attorney for their clients.
Essential Duties and Responsibilities: Provides legal advice to HIC with respect to liability, current law, etc. to encourage the speedy resolution of lawsuits. Appear in the courts in all venues in the metropolitan area or at a deposition on cases that are assigned to other attorneys in the office who may not be available to appear on their own case. Provide timely reports to the managing attorney with respect to court and deposition appearances. Provide timely reports to the claims supervisor or examiner assigned to the case. Alerts the managing attorney of any problems arising in connection with his or her file, i.e. defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc. Research the law to remain current on issues of liability and regulatory issues, insurance coverage, etc. Respond to emails and telephone messages in a timely manner. Provide all court appearance dates to the legal staff member assigned to such task. Timely documents all activity on the file in the activity log of the file.
Qualifications: Juris Doctor degree, experience in trials, motions, conferences, depositions, arbitrations, all legal documents and settlement negotiations.
Salary Range: $100K-$155K
APPLY
Date 10/2026
Job Title: Senior Underwriter (Hybrid)
Description: Provide support to both the Liability and Workers' Compensation departments, Analyze drivers’ history and accidents to determine coverage eligibility and premiums, Quality control of all new and renewal policies, as well as endorsements, Audit policies for accuracy and completeness of information or the application, Maintain underwriting files, Assist the department manager and assistant manager in completing various projects as needed, Analyze new business applications and endorsements and make decisions on all of them.
Essential Duties & Responsibilities: Accurately and effectively complete your daily duties. Evaluate, analyze, and assess the risk to determine coverage eligibility and premiums. Using data to make informed decisions regarding risk. Managing renewals and reviewing new business submissions. Interacting with agents to gather information on the applicant.
Qualifications: Career experience is a must, and for-hire industry exposure is a plus. Workers' compensation underwriting experience; strong underwriting and customer service skills. Computer literacy.
Salary: $65k-$77k
Date 10/2026
Job Title: No-Fault Supervisor (Hybrid)
Job Description: No Fault Supervisor will be responsible for, the effective and efficient use of departmental resources and available tools in protecting the exposures, handling the incoming claims in accordance with company protocols and within compliance to regulatory/statutory requirements as well as within established quality guidelines. Establishing processes, procedures and departmental structure to consistently support objectives and goals established and will employ and execute on appropriate means to verify compliance and consistent and compliant execution by the direct reports. Appropriately delegating responsibilities and will hold direct reports accountable for their responsibilities, providing proper feedback and when necessary, employing a fair and consistent performance improvement process. Reviewing and evaluating performance as well as participating in the midyear and year end employee merit and performance evaluations. Responsibilities include effective, efficient, consistent, strategic and clear communication of vision, objectives, goals, action and project plans, responsibilities of direct reports and results as well as providing performance feedback. Responsibilities also include the effective and efficient dissemination of information to direct reports and senior management as is necessary to support business operations. Obtaining, running, developing and maintaining appropriate reports and metrics in support of stated objectives and goals. Appropriately rewarding and recognizing desired behaviors. Executing on the development of the claims department as a team and developing individuals pursuant to a structured plan.
Responsibilities include but are not limited to: Successful on boarding of new hires. Providing appropriate reward and recognition of desired behaviors and using reward and recognition to assist and support achieving desired goals. Identification of training needs and execution on training initiatives. Accurate assessment of performance of direct reports. Timely and proper identification of performance issues and timely execution of compliant performance improvement processes including coaching, feedback documentation and where applicable the delivery of warnings and participation in termination process. Delivery of midterm and yearly performance reviews including participation in rating and ranking process. Execution on departmental initiatives including:The development of action plans and project plans to carry out proper execution of initiatives. Execution on departmental objectives including quality, inventory, productivity and customer service objectives as well as regulatory compliance requirements. Implementation of workflows and supporting structure that are efficient and effective to insure the continuing success of initiatives and objectives. Evaluation of and appropriate changes to process and workflow to maximize optimal compliant performance. Identification of and execution on effective exchange of information and communication in a structured clear and consistent manner to insure accountability and optimal performance. This will include but not be limited to conducting and documenting monthly one to ones with claims professionals documenting strengths and weaknesses as well as opportunity areas in performance. Further the NF Supervisor will take part with conducting monthly unit meetings with documented minutes covering more general topics of workflows, trends and to impart timely information in advance of initiatives and changes. Roundtables will be conducted under appropriate circumstances. Supervisor will provide requested monthly or ad hoc reports and will participate in a monthly one to one with No Fault Claims Manager. Supervisor will participate in strategic planning to create new initiatives or advance existing initiatives and or departmental objectives. Identification of the need to involve and inform business partners of appropriate information and awareness of effects of unit work on upstream and downstream partners Appropriate effective and efficient delegation of responsibility to support advancing objectives and initiatives and to foster the growth and development of direct reports. Identification of as well as proper and creative use of the available tools and resources necessary for success of objectives, initiatives and directives. Where appropriate the proper identification of the need for additional resources. Validation of compliance by the tracking and review of appropriate validation metrics and file reviews Completion of 2 file reviews per person per month Specific Duties falling within the above general responsibilities:
Administrative: ADP management, Performance Reviews, Performance Management Substantive: Queue Management: Responsible to monitor and insure proper handling and productivity and quality as well as back up for the following, Queues: Processor Queue, Vendor Queue, Index Queue, TOA Queue. Payments: Responsible for payment review and approvals, Responsible to assign payment task which includes Lit/Arb, Coordinate adequate coverage for work volume. Workers Comp: Review comp transfer task, Provide coverage notes and assign transfers accordingly. Proof of mailing: Monitor and insure proper handling of POM, Co-share POM signing & coordination of notarization,
Fraud Team: Executing on the development of the Fraud Team and developing individuals pursuant to a structured plan. Participating in the strategic planning required in moving the department toward desired results. Review and processing of OS counsel fees/translation services and service of process billing related to DJ actions. Maintenance of and reporting on spreadsheet of assigned DJ actions showing assignments and commencements of such actions. Assist in the identification of and assignment and transfer of fraudulent and abusive files. Roundtables will be conducted under appropriate circumstances. Review post-commencement DJ matters for settlement where appropriate. Review and sign DJ related affidavits relating to DJ and default actions. Review post-DJ files with staff counsel and outside counsel for fraud defenses.
Salary Range: $75K-$85K
APPLY
Date:10/2026
Job Title: No-Fault PIP Adjuster
A vital and highly analytical position responsible for the adjustment of complex No-Fault claims. Must be conversant in NYS Insurance Department, Regulations 68; familiar with the process of identifying potential fraud claims for referral to HIC’s Special Investigation Unit (SIU); familiar with the use of all No-Fault forms; familiar with HIC’s No-Fault process to monitor peer reviews, independent medical examinations (IME), and the denial of No-Fault claims; familiar with the process of arbitration, subrogation, and legal suits resulting from No-Fault Claims adjusting.
Essential Duties & Responsibilities: Initiate the relevant investigative techniques (EUO, SIU) as part of the claims process. Make coverage determinations and request appropriate investigation to facilitate proper handling of files. Forward NF1, NF2 Forms upon receiving a new No-Fault claim. Make immediate contact with the applicant, or his representative, to gather information necessary to the adjustment of the claim. Index all No-Fault applicants (ISO), record and monitor responses. Maintain a diary of all files assigned to the adjuster. Review all No-Fault communications received on assigned files. Review and monitor files for closing. Review all medical and expense bills submitted for duplication, and issue payment as appropriate. Follow HIC’s No-Fault Vendor procedures for the initiation of independent medical examinations. Medically manage through the proper use of IME and peer reviews as well as proper requests for verification.
Request six-month EOBs and review and document files with action plans and injury and medical status.
Other Duties: This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.
Qualifications: Must be conversant in NYS Insurance Department Regulations 68; ability to work in Windows software applications. Minimum of 2 years handling No Fault claims.
Salary Range: $50K-$60K
10/2026
Job Title: Bodily Injury Adjuster, Litigation
Description: Responsible for the investigation, evaluation and negotiation of bodily injury claims. Must be able to manage multiple disciplines and have good analytical, documentation and negotiation skills. Must handle litigated and non-litigated bodily injury claims, Essential Duties & Responsibilities, initiate the relevant investigation required upon receipt of new losses, obtain statements from all parties involved, either written or verbal, document all activities on the claims notepad, index all injured claimants, maintain a diary on all files, make liability determinations based on appropriate investigation, obtain and review medical records to determine injury value, maintain appropriate claim reserves, adhere to HIC policy relating to reserve and settlement authority, complete large loss reports in compliance with HIC policy, negotiate settlements with claimants and/or attorneys, contact other carriers to obtain injury information, manage litigation by directing defense counsel and monitoring costs, adhere to HIC policy and procedures, follow supervisory instruction
Qualifications: Understand liability, comparative negligence, and how to apply it; strong negotiation skills, proficient in handling litigated bodily injury claims; computer literacy.
Salary Range: $60K-$75K
10/2026
Job Title: Paralegal - First Party Defense (On-site)
Description: Works with claims departments to effectuate referrals of new legal files. Opens files in case management software and sets up paperless legal files, assists attorney with diary creation, management, and follow-up to ensure timely filing of papers with the Court, responsible for monitoring incoming mail via physical and electronic means. Scans incoming physical mail. Organizes mail into electronic file folders, responsible for monitoring department phone line/voicemail and answering/returning calls, files pleadings, motions, and other legal documents with NYSCEF and EDDS, communicates with claims examiners, vendors, process servers, outside counsel, and Court personnel. Processes and submits bills for payment, assists with the management of legal department calendar. Includes communication with attorneys and their staff, the Court, outside counsel, witnesses, etc. Monitors eTracks and AAA calendars, prepares motions, petitions, answers, arbitration submissions, letters, and other legal documents. Assembles exhibits for various legal documents, photocopies and serves legal documents via physical mail and electronic means. Prepares and files affidavits of service, assists in preparing cases for trial and arbitration hearings, requests and follows up for discovery.
Qualifications: Associate degree, paralegal certificate, and/or 5+ years of paralegal experience preferred. Working knowledge of Microsoft Word is required. Knowledge of TimeMatters, Imageright, and/or Excel is a plus. Must be able to work independently, prioritize and work efficiently.
Salary Range: $45K-$65K
Date 10/2026
Job Title: First Report Representative (On-Site)
Description: Responsible for receiving and entering first reports into claim system and sending associated correspondence for Claims Departments.
Essential Duties & Responsibilities: Index mail, input new losses into Claims System, add/Transfer new losses, claim units, complete ISO claim searches, send claim correspondence, receive, make and transfer phone calls, overtime required periodically.
Qualifications: Insurance Claims Knowledge; a basic understanding of the type of claims generated from a car accident, ability to read a police report, excellent Customer Service skills, ability to handle high call volume, ability to multitask, knowledge in Microsoft Suite, Outlook, Word and Excel, ability to use imaging system, work well in a team environment.
Salary Range: $40K-$46K
Date 10/2026
Job Title: No-Fault Processor (Hybrid)
Description: Support claims professionals in the performance of their job responsibilities.
Essential Duties & Responsibilities: Send appropriate initial and follow up forms in compliance with applicable regulations, including: Wage claims, NF-2, 3, 4, 5, 6, 8, and 11, document incoming nf-2 and assist in the identification of coverage issues, preparation of denials and delays, prepare FTC denials, ime denials and blanket denials, Prepare peer denials, timely set up new claims and assist in the completion of investigations including coverage notes, make appropriate inquiry to obtain additional information required to effectuate job responsibilities, timely complete and maintain mailing logs, maintain records and provide information to generate production reports, following and maintaining identified claim diaries, assist in various projects including file closings and data entry, assist in the process of six-month EOB’s, assist in check request and preparation process, assist in check request and preparation process, fee Schedule NF billing.
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor
Qualifications: Basic but evolving knowledge of the applicable No-Fault claims and applicable regulations and litigation.
Salary Range: $36K-$42K
Date 10/2026
Job Title: Property Damage Adjuster (Remote)
Description: Responsible for the investigation, evaluation, negotiation, and disposal of all assigned, insured, and claimant auto property damage claims, including suits, pursuant to Regulation 64. Initiate the relevant investigation required upon receipt of new losses, obtain statements from all parties involved, either written or verbal, and make coverage and liability determinations based on appropriate investigation; ensure proper evaluation, valuation of damages, and reserving of assigned claims; review estimates, complete total loss valuations, handle property damage-related subrogation matters, negotiate with insureds and claimants, or their legal representatives, and communicate with all clients to achieve optimal customer satisfaction while in compliance with Regulation 64, document all activities on the claims notepad, maintain a diary on all files; adhere to HIC policy and procedures, follow supervisory instruction.
Qualifications: Proficient in Regulation 64 and the Vehicle and Traffic Laws (VTL); understand liability, comparative negligence, and how to apply it; strong negotiation skills; proficient in handling auto property damage claims; one year of experience investigating and negotiating comparative negligence auto property damage claims; computer literacy.
*Must be a New York State resident
Salary: $50k-$58k
Date 10/2026
Job Title: No Fault Paralegal Trial Prep
Description: No-fault Trial Prep Paralegal - Experienced no-fault paralegal to handle, communicate, and create plans with claims on trials, negotiate and settle trials, prepare trial packets for trials going forward, and determine compliance for cases on the trial calendar. Preparation of mandatory arbitration packets. A knowledge of no-fault defense law is a must. A background in no-fault on the claims side in addition to a paralegal background, is also a plus.
Qualifications: LITIGATION: Communicate with Claims regarding final trial plans, coordinate scheduling of all witnesses for trial (Peer Doctors/Coders/In House witnesses) by communicating with vendors/In House Witnesses, ensure Expert Witness prepared in a timely manner, enter witness names on shared Outlook calendar, reminder to witnesses two days before trial, prepare the physical files for trial, assure all final trials have a plan in place, follow same procedures with Trial De Novos as with Trials
ARBITRATIONS: (AAA): have arbitration packets for attorneys appearances ready at least one to two days prior to appearance. (Nicole to add DC to emails with spreadsheets to attorneys for arbs following week), ARBITRATIONS (Mandatory Submissions/ Trial De Novos), prepare Mandatory Arbitration Submissions for submission to court in a timely fashion.
MOTIONS: track upcoming final motion dates in Kings and assure attorney has prepared xmsj or opp if its P’s MSJ to avoid defaults as the volume is high.
Salary: $50k-$60k
Date 10/2026
Job Title: Office Services Representative
Description: Perform a wide variety of clerical and administrative duties for multiple departments while providing a high level of customer service and support, maintain accurate account of all open, closed and canceled files in the file room, basement and offsite, prepare incoming mail for scanning and prepare outgoing mail for shipping using postage meter, process file copy request ensuring documents are accurately copied and files returned to original state, process requests made at the file center for files in a timely and professional manner; ensure all files are logged in and out of the file center in a timely manner, distribute incoming mails and prepare outgoing mail for shipping using postage meter, provide administrative services to fellow employees by prepping checks and denials for mailing, copying documents, getting office supplies and kitchen supplies, perform general maintenance of office equipment.
Qualifications: Experience in a similar role preferred.
Salary: $17-$20/Hour