We have served the New York transportation industry for over 30 years. Come join a team of professionals that help moves New York. It is a fast paced and exciting industry. Are you ready to be part of the movement?
It is a pleasure to welcome you and to thank you for visiting HerefordInsurance.com. We are a great company in an exciting industry with a very bright future. Hereford Insurance Company offers a challenging working environment and excellent pay & benefits in line with the market in which we operate. We want to attract, retain, and motivate people that embrace the following standards:
1. Aim to satisfy customers every time
2. Challenge and improve all we do
3. Be passionate about the job
4. Act as a team
Submit Your Resume. Note: Unsolicited resumes will not be accepted from recruiters or search firms, and for entry level positions, submissions from recruiters will also not be accepted. Thank you.
If you are interested in working at Hereford Insurance Company, please feel free to apply for the open positions posted below.
Kindly e-mail qualifying resume with salary requirements to: humanresources@herefordinsurance.com. Attention: HR Generalist.
Hereford Insurance Company
36-01 43rd Avenue 2nd Floor
Long Island City, NY 11101
We are an equal opportunity employer and, as such consider all individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, or any other classification protected by law.
Our comprehensive benefits program includes Medical, Dental, 401K Plan, TransitChek, and more.
Date 08/2026
Job Title: Attorney 1st Party
Description: In-house defense counsel is seeking a No-Fault Attorney responsible for case assignments from inception to resolution, to appear in courts in all venues in the Metropolitan area, conduct EUOs and arbitration. The position also includes motion work, preparing master arbitration documents with the AAA.
Experience/Other Details: New York Admission is a MUST Juris Doctor Degree. The candidate will also have prior experience in the no-fault field, including trials, motions, depositions, conferences, arbitrations, all legal documents.
Salary Range: $90K-$130K
Date 08/2026
Job Title: No-Fault Paralegal Motions (Onsite)
Description: Investigate and research complex legal matters to prepare and serve legal documents in accordance with the assigned attorney’s instructions.
Essential Duties & Responsibilities: Primary responsibility is the drafting and preparation of motions, cross-motions and responses. Enter data into the legal computer system. Type and serve letters, motions, orders, subpoenas, discovery responses, etc. Prepare exhibits. Make copies of legal documents and mail for claims department. Assist in prepping a case for trial, arbitration, hearings. Analyze work papers, reports and special projects. Edit legal forms and documents. Prepare and serve legal documents. Prepare and respond to discovery demands. Coordinate and communicate with various court clerks and personnel. Review the file to make sure discovery is complete after the Note of Issue is served.
Qualifications: An associate's degree, certification in paralegal studies and a minimum of six years of legal assistant work experience.
Salary Range: $50k-$60k
APPLY
Date 08/2026
Job Title: Senior Trial Attorney
Description: Responsible for their case assignment from inception to resolution, i.e. service of answer, discovery demands, motions, orders, court appearances, depositions, trial, etc. Maintains diary so as to meet all deadlines on motions, orders, court appearances, appeals, etc. Meets all deadlines with respect to initiating or responding to legal documents, i.e. motions, opposition papers, orders (serving same with notice of settlement or entry), etc. At all times conducts him or herself in a professional and courteous manner. Adheres to the NYS Code of Ethics in the conducting of his or her duties as attorney for their clients.
Essential Duties and Responsibilities: Provides legal advice to HIC with respect to liability, current law, etc. to encourage the speedy resolution of lawsuits. Appear in the courts in all venues in the metropolitan area or at a deposition on cases that are assigned to other attorneys in the office who may not be available to appear on their own case. Provide timely reports to the managing attorney with respect to court and deposition appearances. Provide timely reports to the claims supervisor or examiner assigned to the case. Alerts the managing attorney of any problems arising in connection with his or her file, i.e. defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc. Research the law to remain current on issues of liability and regulatory issues, insurance coverage, etc. Respond to emails and telephone messages in a timely manner. Provide all court appearance dates to the legal staff member assigned to such task. Timely documents all activity on the file in the activity log of the file.
Qualifications: Juris Doctor degree, experience in trials, motions, conferences, depositions, arbitrations, all legal documents and settlement negotiations.
Salary Range: $100K-$155K
Date 08/2026
Job Title: Trial Attorney
Description: This Trial Attorney will be responsible for the defense of personal injury lawsuits arising from motor vehicle losses. This includes but is not limited to motions, depositions, court appearances, trials, arbitrations, etc. The Trial Attorney is required to maintain a diary to ensure all deadlines are met, both internal and those fixed by a Court. The Trial Attorney is expected to provide timely reports to the Managing Attorney and the assigned claims staff. The Trial Attorney will be expected to make appearances in all venues in the New York City Metropolitan area. The Trial Attorney is expected to conduct themselves in a professional and courteous manner befitting an attorney licensed to practice law. The Trial Attorney is expected to adhere to the New York State Rules of Professional Conduct and meet their eligibility requirements for biennial registration. The Trial Attorney will be expected to maintain direct contact with their client(s) on any assigned cases and to foster continued communication with their client(s) throughout the entirety of litigation.
Essential Duties and Responsibilities: Provide legal advice to Hereford Insurance Company with respect to liability, current law, etc. to encourage the fair and speedy resolution of lawsuits in the best interests of their client(s), Attend court events, conferences, motion appearances, depositions, trials, etc.…independently throughout the New York City Metropolitan region, Provide timely reports to the Managing Attorney with respect to court and deposition appearances, Provide timely reports to the assigned claim staff for the respective claim assignment, Provide timely notices and updates to the Managing Attorney of any developments in a case i.e. wins, defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc., Stay abreast of the developments in case law, statutes, regulations or industry opinions to remain current on issues of liability, regulatory issues, insurance coverage, etc., Respond to emails and telephone messages in a timely manner, Timely and accurately document all activity in the file, Perform other duties as assigned.
Qualifications: Juris Doctor Degree is REQUIRED, Admission to the New York Bar is REQUIRED, must be licensed in good standing to practice law in New York and maintain licensing requirements, including mandatory Continuing Legal Education (CLE) requirements, Prior Litigation Experience Preferred, Strong Communication Skills, Strong legal writing and oral advocacy skills, Strong legal research skills, Strong organizational skills.
Salary Range: $100K-$153K
Date 08/2026
Job Title: Senior Underwriter (Hybrid)
Description: Provide support to both the Liability and Workers' Compensation departments, Analyze drivers’ history and accidents to determine coverage eligibility and premiums, Quality control of all new and renewal policies, as well as endorsements, Audit policies for accuracy and completeness of information or the application, Maintain underwriting files, Assist the department manager and assistant manager in completing various projects as needed, Analyze new business applications and endorsements and make decisions on all of them.
Essential Duties & Responsibilities: Accurately and effectively complete your daily duties. Evaluate, analyze, and assess the risk to determine coverage eligibility and premiums. Using data to make informed decisions regarding risk. Managing renewals and reviewing new business submissions. Interacting with agents to gather information on the applicant.
Qualifications: Career experience is a must, and for-hire industry exposure is a plus. Workers' compensation underwriting experience; strong underwriting and customer service skills. Computer literacy.
Salary: $65k-$77k
Date 08/2026
Job Title: No-Fault Supervisor (Hybrid)
Job Description: No Fault Supervisor will be responsible for, the effective and efficient use of departmental resources and available tools in protecting the exposures, handling the incoming claims in accordance with company protocols and within compliance to regulatory/statutory requirements as well as within established quality guidelines. Establishing processes, procedures and departmental structure to consistently support objectives and goals established and will employ and execute on appropriate means to verify compliance and consistent and compliant execution by the direct reports. Appropriately delegating responsibilities and will hold direct reports accountable for their responsibilities, providing proper feedback and when necessary, employing a fair and consistent performance improvement process. Reviewing and evaluating performance as well as participating in the midyear and year end employee merit and performance evaluations. Responsibilities include effective, efficient, consistent, strategic and clear communication of vision, objectives, goals, action and project plans, responsibilities of direct reports and results as well as providing performance feedback. Responsibilities also include the effective and efficient dissemination of information to direct reports and senior management as is necessary to support business operations. Obtaining, running, developing and maintaining appropriate reports and metrics in support of stated objectives and goals. Appropriately rewarding and recognizing desired behaviors. Executing on the development of the claims department as a team and developing individuals pursuant to a structured plan.
Responsibilities include but are not limited to: Successful on boarding of new hires. Providing appropriate reward and recognition of desired behaviors and using reward and recognition to assist and support achieving desired goals. Identification of training needs and execution on training initiatives. Accurate assessment of performance of direct reports. Timely and proper identification of performance issues and timely execution of compliant performance improvement processes including coaching, feedback documentation and where applicable the delivery of warnings and participation in termination process. Delivery of midterm and yearly performance reviews including participation in rating and ranking process. Execution on departmental initiatives including:The development of action plans and project plans to carry out proper execution of initiatives. Execution on departmental objectives including quality, inventory, productivity and customer service objectives as well as regulatory compliance requirements. Implementation of workflows and supporting structure that are efficient and effective to insure the continuing success of initiatives and objectives. Evaluation of and appropriate changes to process and workflow to maximize optimal compliant performance. Identification of and execution on effective exchange of information and communication in a structured clear and consistent manner to insure accountability and optimal performance. This will include but not be limited to conducting and documenting monthly one to ones with claims professionals documenting strengths and weaknesses as well as opportunity areas in performance. Further the NF Supervisor will take part with conducting monthly unit meetings with documented minutes covering more general topics of workflows, trends and to impart timely information in advance of initiatives and changes. Roundtables will be conducted under appropriate circumstances. Supervisor will provide requested monthly or ad hoc reports and will participate in a monthly one to one with No Fault Claims Manager. Supervisor will participate in strategic planning to create new initiatives or advance existing initiatives and or departmental objectives. Identification of the need to involve and inform business partners of appropriate information and awareness of effects of unit work on upstream and downstream partners Appropriate effective and efficient delegation of responsibility to support advancing objectives and initiatives and to foster the growth and development of direct reports. Identification of as well as proper and creative use of the available tools and resources necessary for success of objectives, initiatives and directives. Where appropriate the proper identification of the need for additional resources. Validation of compliance by the tracking and review of appropriate validation metrics and file reviews Completion of 2 file reviews per person per month Specific Duties falling within the above general responsibilities:
Administrative: ADP management, Performance Reviews, Performance Management Substantive: Queue Management: Responsible to monitor and insure proper handling and productivity and quality as well as back up for the following, Queues: Processor Queue, Vendor Queue, Index Queue, TOA Queue. Payments: Responsible for payment review and approvals, Responsible to assign payment task which includes Lit/Arb, Coordinate adequate coverage for work volume. Workers Comp: Review comp transfer task, Provide coverage notes and assign transfers accordingly. Proof of mailing: Monitor and insure proper handling of POM, Co-share POM signing & coordination of notarization,
Fraud Team: Executing on the development of the Fraud Team and developing individuals pursuant to a structured plan. Participating in the strategic planning required in moving the department toward desired results. Review and processing of OS counsel fees/translation services and service of process billing related to DJ actions. Maintenance of and reporting on spreadsheet of assigned DJ actions showing assignments and commencements of such actions. Assist in the identification of and assignment and transfer of fraudulent and abusive files. Roundtables will be conducted under appropriate circumstances. Review post-commencement DJ matters for settlement where appropriate. Review and sign DJ related affidavits relating to DJ and default actions. Review post-DJ files with staff counsel and outside counsel for fraud defenses.
Salary Range: $75K-$85K
APPLY
Date:08/2026
Job Title: No-Fault PIP Adjuster
A vital and highly analytical position responsible for the adjustment of complex No-Fault claims. Must be conversant in NYS Insurance Department, Regulations 68; familiar with the process of identifying potential fraud claims for referral to HIC’s Special Investigation Unit (SIU); familiar with the use of all No-Fault forms; familiar with HIC’s No-Fault process to monitor peer reviews, independent medical examinations (IME), and the denial of No-Fault claims; familiar with the process of arbitration, subrogation, and legal suits resulting from No-Fault Claims adjusting.
Essential Duties & Responsibilities: Initiate the relevant investigative techniques (EUO, SIU) as part of the claims process. Make coverage determinations and request appropriate investigation to facilitate proper handling of files. Forward NF1, NF2 Forms upon receiving a new No-Fault claim. Make immediate contact with the applicant, or his representative, to gather information necessary to the adjustment of the claim. Index all No-Fault applicants (ISO), record and monitor responses. Maintain a diary of all files assigned to the adjuster. Review all No-Fault communications received on assigned files. Review and monitor files for closing. Review all medical and expense bills submitted for duplication, and issue payment as appropriate. Follow HIC’s No-Fault Vendor procedures for the initiation of independent medical examinations. Medically manage through the proper use of IME and peer reviews as well as proper requests for verification.
Request six-month EOBs and review and document files with action plans and injury and medical status.
Other Duties: This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.
Qualifications: Must be conversant in NYS Insurance Department Regulations 68; ability to work in Windows software applications. Minimum of 2 years handling No Fault claims.
Salary Range: $50K-$60K
Date 08/2026
Job Title: Paralegal
Essential Duties & Responsibilities: Creates the legal file after referral of litigation from the HIC Claims Department. Enters the data into the legal computer system, diaries the date the legal document is due, and assigns the staff attorney according to prearranged assignment directives. Follows up to make sure the attorney timely responds, i.e. prepares the answer, motion, opposition papers, etc. Prepares and serves legal documents in accordance with the assigned attorney’s instructions. Obtains extensions of time to answer the summonses and complaints. Prepares the cover letter and stipulations to extend the time to answer. Types and serves the answers to the summonses and complaints. Types and serves letters, motions, orders, subpoenas, discovery responses, etc. Prepares exhibits. Makes copies of legal documents and mails for the claims department. Closes legal files and enters data into legal computer system. Assists in prepping a case for trial, arbitration, or hearing. Edits legal forms and documents and prepares and serves legal documents. Responds to inquiries and provides information as appropriate to outside counsel, clients, and the claims department regarding legal matters/cases. Prepares and serves discovery demands; responds to discovery demands. In general, performs various legal tasks to assist the attorneys in defending the lawsuits
Qualifications: 5 Plus years of experience in the related fields, and a Paralegal certificate preferred.
Salary Range: $60k-$65k
Date 08/2026
Job Title: No-Fault Clerical Support
Essential Duties & Responsibilities: Send appropriate initial and follow-up forms in compliance with applicable regulations. Timely set up new claims. Index and route mail, including doc typing and setting task descriptions. Make appropriate inquiries to obtain additional information required to effectuate job responsibilities. Timely complete and maintain mailing logs. Support the timely delivery of mail and files to the claims professionals. Obtain and follow up for W9’s; keep, preserve and organize returned W9’s. Copy files. Fee Schedule NF billing including generation of EOB’s. Maintain records and provide information to generate production reports. Assist in check request and preparation process. Assist in preparation of denials and delays. Assist in preparing a file for IME or Peer Review for the vendor. Assist in identified initiatives or projects. Assist in effectuating the dosing of files. Telephone contacts with claimants and providers. Facilitate the generation of pay requests. Facilitate the referral for TOA investigations.
Other Duties: This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.
Qualifications: Basic but evolving knowledge of the applicable No Fault claims and applicable regulations and litigation.
Salary Range: $33k-$38k