Our offices will close at 3:30pm on Friday May 24th, 2019. Our offices will be closed on Monday, May 27th, 2019, in observance of Memorial Day. We will resume normal business hours on Tuesday May 28th, 2019. Hereford wishes you a safe and pleasant holiday. Thank you.

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Company

Hereford Insurance Company (HIC) serves the New York Metropolitan area, providing Workers Compensation and Commercial Auto Liability to the transportation industry.

Our underwriters, claims adjusters, and broker partners have many years of experience.  This experience allows us to deliver a service to the industry which assists many drivers being able to earn a respectable living, and in turn, provide a vital service to New York City.  We Help Move New York!

The underwriting staff have developed an expertise in this sector of the industry which allows the insured a certain sense of comfort that the carrier will provide top notch service and coverages.  Our claims adjusters offer the knowledge required to address claims.  The adjusters provide an avenue for the injured worker to return to work, or in some cases establish the best after care plan.

HIC continues to expand not only its staff, as well as its services offered to the industry.  The goal is to provide:  exemplary service, open lines of communication, a solid understanding of the nature of the industry along with the man power to address your needs, and the ability to interact with us seamlessly.  These strengths we believe will continue to allow HIC to surpass your every expectation of an insurance carrier.

Our mission is to be a premier provider of the highest quality products and services for the livery transportation industry to all of our partners.  We understand the every changing landscape and pride ourselves on constantly evolving to meet your needs.  We are a customer focused company, who listens to our customers with an open mind, responding with fast, fair solutions, and delivering prompt, professional services.  We continue to make all of our processes highly automated and are committed to innovation.  We strive to attract and retain the most capable employees, by providing a stable work environment, with everyone operating as a part of the Hereford team.

Our goal is to demonstrate our core values in every interaction with our customers:

Communication
Integrity
Critical thinking
Pursuit of innovation
Result oriented

We goal to provide excellence in the customer experience.